

Reflecting business needs and the future of work trends, organizations that prioritize applied technology services - whereby non-IT employees become productive with development, automation, and analytics/AI technology, for example - will gain a significant competitive advantage. The emerging imperative for most organizations is to harmonize the digital employee experience, a fundamental goal of the digital workplace."Īccording to Gartner, " digital workplace leaders must focus on ensuring that all employees are able to easily navigate this digital employee experience.

"During the pandemic, many office workers were absent from the physical workplace, and most interactions occurred virtually - putting the spotlight on the digital employee experience and new ways of working. The company is listed on the leading marketplaces like Salesforce AppExchange, BMC Marketplace, ServiceNow Store, Cherwell Marketplace, Zendesk Marketplace and operates globally through its offices in the United States, Middle East, LATAM, ANZ, Europe and India.Finding and Sharing Information in the Digital Workplace. AutomationEdge helps organizations automate not only mundane, repetitive, rule-based tasks but also critical tasks with decision making capability across verticals whether in the front office, middle office or back office. About AutomationEdge AutomationEdge is the leading Hyperautomation platform with RPA, IT automation and AI capabilities. AutomationEdge has a technology partnership with leading ITSM providers, such as BMC, ServiceNow, Cherwell and Zendesk with ready adaptors to support customers in IT Automation. AutomationEdge has a global partner network to support its customer worldwide. AutomationEdge CogniBot for IT is AI in the cloud which understands the language of employee conversations with enterprise IT.

AutomationEdge also has a conversational AI platform for IT as well as business which provides quick support to the customer with its natural language understanding (NLU) capability. AutomationEdge has a library of 450+ reusable pre-built plugins, named AutomationEdge Bot Store, to quicken the development cycle. Intelligent automation (IA) is increasingly being used for predictive and prescriptive analytics to improve operational efficiency and business agility. We believe this recognition validates our ability and focus to meet the intelligent automation needs of the customers also we can address the pain areas of our customers by providing the intelligent solution.” said Uday Birajdar, CEO & co-founder at AutomationEdge AutomationEdge offers Hyperautomation capabilities that go beyond traditional RPA and comes bundled with different technologies like RPA, AI, ML, IPaaS and ETL. “ We are excited that Gartner has listed AutomationEdge as Key Vendor in Intelligent Automation category.
#Gartner hype cycle robotic process automation drivers
Separating hype from real technology drivers.

Time to technology maturity and provide value.The Hype Cycle for I&O Automation 2020 helps in understanding: The Hype Cycle for I&O Automation 2020 tracks the current stage of the 30 technologies in intelligent automation categories including Intelligent Automation, Hyperautomation, AI for IT Operations (AIOps), Infrastructure Automation and more. “ Intelligent automation subsumes the technology capabilities provided by IT process automation, IT service orchestration and heuristic automation.” – Gartner Gartner releases the Hype Cycle report on a yearly basis for different technology categories in IT. Each Hype Cycle drills down into five major phases in technology’s life cycle as mentioned in the image below. It also gives a view of the future evolution of technology with time with a sound source of insights. But how do you discrete hype from a viable solution? When is it going to give ROI? Gartner Hype Cycle provides the graphical representation of maturity level and adoption of the technologies and their relevance in solving real-life problems. Every new technology makes a bold promise. AutomationEdge is named in Intelligent Automation (I&O) category. HOUSTON, – AutomationEdge, the leading enterprise-grade Robotic Process Automation and IT Automation platform, announced that the company has been identified as a Key Vendor in Gartner Hype Cycle for I&O Automation 2020 report.
